Emergency management

In the Novartis Policy on Corporate Citizenship it is clearly stated that the health and safety of the employees, neighbors, customers, consumers and all others affected by Novartis' business activities have priority in all its actions. To live up to this promise, even in the event of an emergency, Novartis has established the Novartis Emergency Management (NEM) system as a major element of its risk management strategy. NEM is a compulsory, uniform system that sets internal emergency reporting and decision-making structures and procedures in place throughout the whole Group.

To enhance preparedness, Novartis has developed a unique tool, the NEMplan, to support teams in dealing with emergencies, and to ensure adequate and efficient responses. NEM teams on all levels are asked to maintain their readiness and skills by the means of training and drills. As part of the overall global process, prepared NEMplans covering dedicated scenarios are made available to all the teams.

The NEM system ensures that Novartis is fully prepared for various emergency scenarios, and has the capability to further enhance sustainability through professional risk management.